Zeekr has established itself in Australia’s new car market, largely thanks to the popularity of its Zeekr 7X medium electric SUV. Between January and September 2026, the brand delivered 12,120 cars, with 10,800, approximately 89 per cent, being 7X models.
After-Sales Service a Key to Survival
Industry experts say Australia cannot sustain the flood of new brands. Those that survive will prioritise after-sales service and build a reliable servicing network. Bartons Motor Group owner Mark Beitz said that affordable retail pricing is not enough.
“Without a doubt, it is the commitment to strong service and after-sales,” Beitz said. “The quality of cars is now fairly equal; it’s hard to find a bad car in the market these days, and the ones who provide this infrastructure along with consistent branding will survive.”
New brands arriving in Australia will need to offer the same level of after-sales support as current brands, Beitz added.
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Repair Times and Service Network
With Zeekr’s popularity growing, the question of repair time is important. Though times vary by demand, location, and parts, Zeekr’s estimated national repair time is approximately 5.5 days. Diagnostics can take up to 7.5 days. For Sale2024 Zeekr XRWD SUV RWD$41,988Excl. Govt. Charges. For Sale2025 Zeekr XAWD SUV 4WD$47,990Drive Away. For Sale2025 Zeekr XAWD SUV 4WDPrice on Enquiry. For Sale2025 Zeekr XAWD SUV 4WD$49,990Drive Away. For Sale2024 Zeekr XRWD SUV RWD$39,990Excl. Govt. Charges. For Sale2024 Zeekr XRWD SUV RWDPrice on Enquiry. For Sale2026 Zeekr 7XSUV RWD$65,667Drive Away. For Sale2026 Zeekr XRWD SUV RWD$48,900Drive Away.
The brand currently operates 18 dealerships in Australia, all with dedicated servicing facilities. This network is supported by a solo repair facility in Five Dock, NSW, which holds factory-backed replacement parts. This standalone centre, claimed to be a global first for Zeekr, can repair 120 vehicles and service 150 cars monthly.
The brand aims for a 10-day turnaround time. A Zeekr Australia spokesperson said Australia is a key global market and the brand is taking its aftersales network seriously.
