Jeep has filed a safety recall with the National Highway Traffic Safety Administration (NHTSA) for 328,381 Grand Cherokee models. The defect involves rear coil springs that were installed incorrectly at the factory. While the springs themselves are physically sound, the improper installation creates a risk that they could detach from the vehicle while it is in motion. These springs are critical components for maintaining proper ride height and stability, so their potential release represents a significant mechanical failure scenario.
The recall covers specific production years for three distinct variants. The long-wheelbase Grand Cherokee L models are affected if they are from the 2021 through 2023 model years. Standard Grand Cherokees and the 4XE plug-in hybrid version are included only for the 2022 and 2023 model years. Vehicles equipped with air suspension are not part of this recall population, as they do not utilize the problematic spring design. The exclusion of air-suspended vehicles indicates that the manufacturing error was specific to the standard coil-spring assembly process used in the other trims.
According to the filing, the detachment of suspension components presents a hazard to the SUV’s occupants and other drivers on the road. This type of failure can lead to a loss of vehicle control. Interestingly, the paperwork notes that only an estimated 0.1 percent of the total recall population is actually affected by the error. That is a small fraction, but the consequence of a spring flying off the chassis is severe enough to warrant the broad safety net. The low percentage suggests a localized production issue rather than a systemic design flaw across the entire manufacturing run.
At the time the recall was submitted, Jeep stated it was not aware of any accidents or injuries linked to the defect. However, the company did report 29 customer assistance records and 409 warranty claims related to the issue. These numbers suggest that while serious crashes have not yet been documented, owners have been experiencing enough friction with the suspension to seek service attention. The volume of warranty claims relative to the low accident count highlights that drivers may have noticed subtle handling changes or noises before any catastrophic failure occurred.
Jeep will contact affected owners to schedule an appointment at a service center. Technicians will replace the rear coil-spring lower isolators to correct the installation error. Owners can verify if their specific vehicle is included by checking the NHTSA recalls website using their VIN. This verification step allows owners to confirm eligibility quickly without waiting for postal mail, ensuring they can proactively address the issue if their vehicle is within the affected range.
